Overview In this article, you will learn how to setup an alert in my ScaleArc cluster configuring the proper source email address. Solution Access the root user in ScaleArc via SSH. Take the backup of...
Overview All configured ScaleArc clusters will stop processing traffic upon license expiration. The ScaleArc license is expired or about to expire when one of the following alerts appear in ScaleArc: ...
Overview This article outlines the resolution steps to be taken when the following alert is encountered on the ScaleArc server: Error ID 5010: System cron is missing job(s): idb_minute_cron.sh, idb_fi...
Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories System Settings INTRODUCTION You can configure up to 3 NTP servers. Please enter the NTP servers separated...
Overview This alert might be reported in the Alert Log, and the full message is like so 2021-04-08 12:00:35 CID: 1, Cust_int: -1, Server_DBID: -1, Error: 520, Message: NOTE : Double handover in Thr:-c...
Overview Closing connection errors can be found in the Alert Log or shown in the Health monitor alerts when adding database servers to your ScaleArc load balancer. The alerts will typically occur when...