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ScaleArc - Installation & Upgrade
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Popular in ScaleArc - Installation & Upgrade
Deploying ScaleArc in a GCCH Azure environment
Latest stable version for ScaleArc
Unable to delete or re-add users after upgrading to SQL Server 2019
Why are OVA images for the latest release missing from the Release Portal?
ScaleArc 'admin' user missing after version 2021.1 ISO install
ScaleArc - Databases
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Popular in ScaleArc - Databases
Error: Authentication to the db server failed,Advice:Please check auth parameters ...
Best Practices: Windows Authentication Security and ScaleArc
Creating Clusters in ScaleArc for MSSQL 3.1
ERROR 2556 - Please unjoin the domain before changing the hostname
Failover Support for SQL Server Mirroring
ScaleArc - Support Procedures
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Popular in ScaleArc - Support Procedures
How To: Upgrade ScaleArc Software Appliance
How To: Increase the SWAP Space of your ScaleArc Appliance
ScaleArc - Getting Started
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How does ScaleArc Auto Fetch Database User feature work?
Error with Time/Date Settings
Error with Server Configuration
ScaleArc - Security & Compliance
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Popular in ScaleArc - Security & Compliance
Is it possible to upgrade the embedded MySQL on ScaleArc appliance to MySQL 5.6 or 5.7?
Embedded MySQL Marked As Vulnerable by Nessus (CVE-2006-1516)
How To: MySQL - Upgrading passwords from old_passwords
ScaleArc - ScaleArc System Messages
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Popular in ScaleArc - ScaleArc System Messages
Resolving 'Closing connection due to unexpected external event' errors
Error: 520, Message: NOTE : Double handover
KB 2472 - NTP Server Configuration
Error ID 5010: System cron is missing job(s)
Error ID 5001-5002 - License Expiration Warnings
ScaleArc - Functionality, Internals, and Docs
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Popular in ScaleArc - Functionality, Internals, and Docs
Why do I receive the error "Error ID 2323: For HA to work username and password should be same on both the machines." when the passwords ARE the same?
TDS Connections and supported versions
Invalid group cache configuration
How to configure High Availability (HA) on RackSpace in ScaleArc
Error with Set Replay Rule
ScaleArc - General Announcements
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Popular in ScaleArc - General Announcements
ScaleArc Release Notes 2019.5
ScaleArc 2020.9 Release Notes
ScaleArc Release Notes 2019.3
ScaleArc 2020.8 Release Notes
ScaleArc 2019.6 Release Notes
ScaleArc - Live Monitor
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Popular in ScaleArc - Live Monitor
Average Response Time per Server graph spiking with a small number of queries
Capturing ScaleArc logs using idblog_collector.sh script
Executing automated Health Check
Cluster Monitor Alerting Cluster is not processing new queries
How to Obtain List of Client IP Addresses Connecting to a ScaleArc Cluster
ScaleArc - Licensing
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Popular in ScaleArc - Licensing
How to update or apply a license to an existing ScaleArc
Requesting a Trial/Temporary License for ScaleArc
Does ScaleArc support multiple database types on the same ScaleArc instance?
ScaleArc - Network Settings
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Popular in ScaleArc - Network Settings
DB INSTANCE RESOLUTION ALERT
Virtual IP Address (VIP) Configuration
Configuring Local DNS Entries
How to add a new Vitrual IP Address (VIP) to ScaleArc
ScaleArc - Cluster Configuration
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Popular in ScaleArc - Cluster Configuration
Error 2281: Unable to Update Write Ignore Rules
MySQL connector 8.0.21 not Authenticating with ScaleArc
'Database server id already exists' error when Adding server to a Cluster
ERROR 2591: Unable to connect server because the SQL Browser service is not reachable
Unable to setup a Cluster with SSL-enabled SQL Server
ScaleArc - HA
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Popular in ScaleArc - HA
Failover issues after upgrading to Release 2020.6
Resolving 'Error 2176 Unable to sync NTP server name with secondary machine'
Permission Issues for /dev/shm Causing Unsuccessful Cluster Failover With Error "No valid standby server present"
How to configure High Availability (HA) in Scalearc v3.11.0.2 or later in Non-Cloud environment?
HA Service Failure Resulting in Core dumping
ScaleArc - Analytics
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Popular in ScaleArc - Analytics
Identifying Client Application IP Addresses & Usernames from Historical Logs
Resolving Analytics Service Unexpectedly Stopped
Analytics graphs showing no data
ScaleArc - Configuration
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Popular in ScaleArc - Configuration
Handling Error Messages and Alerts in ScaleArc Logs
Resolving 'Invalid DB ID' error when Editing Cache Patterns
Issues With Performance Compared to Direct Connection to RDS
Enable SSH access to ScaleArc using User Interface
DMARC signing for Email alerts
ScaleArc - Users & DBs
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Popular in ScaleArc - Users & DBs
Configuring LDAP with ScaleArc
Setting Authentication Offload
Failed to add or import users due to 'Maximum user limit reached' Error
Unable to unjoin ScaleArc RODC from Windows AD domain
ScaleArc - Hardware System
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Popular in ScaleArc - Hardware System
Adding a new LVM disk onto ScaleArc to expand existing log space
Checking Core Dumps in ScaleArc
High CPU Utilization by ScaleArc System Threads
Unable to Login to ScaleArc through SSH
High Memory Utilization by ScaleArc Processes
ScaleArc - Connection Management
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Popular in ScaleArc - Connection Management
What causes the "ScaleArc failed to replicate config information" error?
Timeout Failures Connecting to ScaleArc through SQL Client/SSMS
What causes periodic errors on requests going through ScaleArc vs going directly to the database?
Connection Pool Maintenance Warning due to Max Idle Server Timeout
Does ScaleArc queue connections when database servers are unavailable?
ScaleArc - API
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Popular in ScaleArc - API
How to create a clone of the ScaleArc Cluster on a different ScaleArc Instance.
Export Query Routing Policies using API
ScaleArc - Load Balancing
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Query Load Balancing issue with ScaleArc only routing to Read/Write servers
ScaleArc - Migrating MySQL On-Prem to AWS
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MySQL Prerequisites
MySQL Migration Limitations
Setup Database in ScaleArc
Start Migration
Check Migration
ScaleArc - Introduction
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What is 'ScaleArc Cloud Migration'?
Planning your Migration with ScaleArc
Data Privacy during migration
ScaleArc - Product Documentation
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ScaleArc Administrator's Guides
ScaleArc for MySQL Administrator's Guide
ScaleArc for SQL Server Administrator's Guide
ScaleArc - Administering ScaleArc
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Administering ScaleArc
ScaleArc - Creating Clusters
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Popular in ScaleArc - Creating Clusters
Configuring ScaleArc
Create an endpoint cluster
Configure ScaleArc Endpoints
Configure Database Access
Configure Standalone servers
ScaleArc - Installing ScaleArc
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Installing ScaleArc
Prepare for installation
ScaleArc - Administering ScaleArc
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Popular in ScaleArc - Administering ScaleArc
Administering ScaleArc
ScaleArc - Real Time Monitoring
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Popular in ScaleArc - Real Time Monitoring
Real Time Monitoring
ScaleArc - Creating Clusters
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Popular in ScaleArc - Creating Clusters
Configuring ScaleArc
Create an endpoint cluster
Configure ScaleArc Endpoints
Configure Database Access
Configure Standalone Servers
ScaleArc - Install ScaleArc
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Install ScaleArc
ScaleArc - Settings
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Settings
ScaleArc - Settings
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Popular in ScaleArc - Settings
Settings
ScaleArc - Creating Clusters
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Popular in ScaleArc - Creating Clusters
Configuring ScaleArc
Create an Endpoint cluster
Configure ScaleArc Endpoints
Configure Database Access
Configure Servers
ScaleArc - Settings
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Settings
ScaleArc - Administering ScaleArc
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Popular in ScaleArc - Administering ScaleArc
Administering ScaleArc
ScaleArc - Migrating SQL Server On-Prem to AWS
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Popular in ScaleArc - Migrating SQL Server On-Prem to AWS
SQL Server Prerequisites
Setting Up Replication for SQL Server
SQL Server Migration Limitations
Setup Database in ScaleArc
Start Migration
ScaleArc - Introduction
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Introducing ScaleArc
Benefits of ScaleArc
ScaleArc Features
Related content and Support
ScaleArc Glossary
ScaleArc - On-premise installation
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Popular in ScaleArc - On-premise installation
On-premise installation
Install ScaleArc on Bare Metal
Installing ScaleArc on Hyper-V
Install ScaleArc on VMware
Install ScaleArc on XenServer
ScaleArc - Managing a Cluster
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Popular in ScaleArc - Managing a Cluster
Managing a Cluster
Cluster Control Panel Overview
ScaleArc - Managing a Cluster
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Popular in ScaleArc - Managing a Cluster
Resolving User Deletion Issue in ScaleArc 'Users & DBs'
Managing a Cluster
Cluster Control Panel Overview