Overview This article provides the root cause and solution when the process to upload a new license file to the ScaleArc appliance fails with the error: Unable to upload license file. Prerequisites ...
Overview This KB article provides a step by step guide to migrate your ScaleArc installation running on CentOS 6 to CentOS 7. Support was discontinued for CentOS 6 on November 30, 2020 whereas CentOS ...
Overview ScaleArc 2021.1 ISO install using the ScaleArc-2021.1-CentOS-7.5.1804-656-618.iso image is failing to complete and the ScaleArc admin user missing. When you log in as the root user, you note ...
Overview You are planning to upgrade to the latest release through an OVA image install for release 2021.1 or later but cannot find the OVA image in the Release Portal for download. Information OVA im...
Overview You are running ScaleArc v3.11.0.2.0-977 and have started experiencing a loss of load balancing in your ScaleArc environment after upgrading the SQL infrastructure to SQL Server 2019. The fol...
Overview You are looking to determine and download the latest stable version that can be installed in a production environment. Information Customers should download the latest stable release from the...
Overview ScaleArc is supported in the Azure Marketplace for commercial Azure, and customers may enquire to know if ScaleArc is also supported in GCCH (Government Community Cloud High) Azure environmen...