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  • KB 2097-2098 - Cluster Settings Error

    Affected Release 3.0 Document Status BUG Environment ScaleArc 3.0 All Platforms Categories Cluster Settings   ISSUE User gets one of the following error messages while trying to update cluster setting...

  • KB 2360 - Unable to add thread

    Affected Release 3.3 Document Status INFO Environment ScaleArc 3.3 All Platforms Categories Cluster Creation   ISSUE   Error ID 2360: Unable to add thread.   SOLUTION If the problem persists please co...

  • KB 2361 - Data not found for thread

    Affected Release 3.3 Document Status INFO Environment ScaleArc 3.3 All Platforms Categories Cluster Creation   ISSUE   Error ID 2361: Data not found for thread   SOLUTION This is an internal error and...

  • KB 2224 - Unable to find database list <name> for cluster in configuration

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Cluster Settings   ISSUE Unable to find database list <name> for cluster in configuration   SOLUTION   If y...

  • KB 2231 - Unable to get query firewall rules

    Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Firewall Settings   ISSUE Unable to get query firewall rules   SOLUTION   If you are experiencing issues wi...

  • KB 2237 - Software Upgrade Error

    Affected Release 3.0 Document Status Error Environment ScaleArc 3.0 All Platforms Categories Upgrade   ISSUE User is trying to upgrade ScaleArc and gets the following error message: Error ID 2237: RPM...

  • KB 2127 - Initial setup already done on this machine

    Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories System Settings   ISSUE User gets the following error message while trying to update the system settings in...

  • KB 2129 - Analytics status is not specified

    Affected Release 3.4 Document Status Error Environment ScaleArc 3.4 All Platforms Categories System Settings   ISSUE User gets the following error message while trying to update the system settings in...

  • KB 2130 - Analytics has already started

    Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories System Settings   ISSUE User gets the following message while trying to update the system settings in config...

  • KB 2131 - Analytics has already stopped

    Affected Release 3.4 Document Status INFO Environment ScaleArc 3.4 All Platforms Categories System Settings   ISSUE User gets the following message while trying to update the system settings in config...