Articles

• KB 2285 - Query routing id is not specified

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Query Routing Settings   ISSUE Query routing id is not specified.   SOLUTION   If you are experiencing issu...

• KB 2283 - Heartbeat status is not specified

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Heartbeat  Settings   ISSUE   Heartbeat status is not specified.   SOLUTION   You can check the report.txt ...

• KB 2278 - Virtual IP Address is not specified

  Affected Release 3.X Document Status Error Environment ScaleArc 3.X All Platforms Categories Virtual IP Settings   ISSUE Virtual IP Address is not specified.   SOLUTION   If you are experiencing issue...

• KB 2456 - Please turn ON the Read Write split first in cluster settings.

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Cluster Settings Error   ISSUE User is trying to change read/write split for prepare-execute and gets the fo...

• KB 2457 - Please specify the md5checksum value.

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Upgrade Error   ISSUE User is trying to upgrade ScaleArc software version and gets the following error: Erro...

• KB 2458 - Unable to find unstick after 5 reads in configuration

  Affected Release 3.0 Document Status BUG Environment ScaleArc 3.0 All Platforms Categories ScaleArc Settings   ISSUE User gets the following error message while trying to configure the Query Level Sti...

• KB 2459 - Failed to update cluster unstick after 5 reads

  Affected Release 3.0 Document Status BUG Environment ScaleArc 3.0 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to configure the Query Level Stic...

• KB 2460 - Unstick after X reads value should be greater than 0 and less than 100

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories Cluster Settings Error   ISSUE User is trying to enter a value outside of the acceptable range gets the foll...

• KB 2461 - md5sum 9fc7f1b011f7cf0152bae4b02fabc and md5 of package file are different

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories ScaleArc Upgrade Error   ISSUE User is trying to enter a md5 sum value different from the package file and g...

• KB 2462 - Failed to add cluster query unstick rule.

  Affected Release 3.0 Document Status BUG Environment ScaleArc 3.0 All Platforms Categories Cluster Settings   ISSUE User gets the following error message while trying to add a query unstick rule in Sc...