Articles

• KB 2126 - Invalid user name or password

  Affected Release 3.0 Document Status INFO Environment ScaleArc 3.0 All Platforms Categories ScaleArc Login   ISSUE User gets the following error message while trying to log into ScaleArc appliance.  E...

• KB 2128 - Your session has timed out. Please login again.

  Release Classification Level DB Platform Categories Affected Release Message ALL UI   ISSUE The user gets the following error message while trying to log into ScaleArc.  Error ID 2128: Your session ha...

• KB 2132 - Unable to find alert settings in configuration

  Affected Release 3.0 Document Status BUG Environment ScaleArc 3.0 All Platforms Categories Alert Settings   ISSUE User is trying to access email alerts configured for a particular cluster and gets the...

• KB 2133 - Unable to update alert settings in configuration

  Affected Release 3.0 Document Status BUG Environment iDB®3.0 All Platforms Categories Alert Settings   ISSUE User is trying to make changes to email alerts configured for a particular cluster and gets...

• KB 2134 - Unable to delete alert settings in configuration

  Affected Release 3.0 Document Status BUG Environment iDB®3.0 All Platforms Categories Alert Settings   ISSUE User is trying to delete email alerts configured for a particular cluster and gets the foll...

• KB 2136 - Unable to send mail successfully

  Affected Release 3.0 Document Status INFO Environment iDB®3.0 All Platforms Categories Alert Settings   ISSUE User is trying to send an email alert and gets the following error message. Error ID 2136:...

• KB 2137 - Please specify SMTP IP address

  Affected Release 3.0 Document Status INFO Environment iDB®3.0 All Platforms Categories Alert Settings   ISSUE User is trying to send a test email alert for a particular cluster and gets the following ...

• KB 2138 - Email id <user>@<domain> is not a valid email address

  Affected Release 3.0 Document Status INFO Environment iDB®3.0 All Platforms Categories Alert Settings   ISSUE User is trying to send a test email alert and gets the following error message. Error ID 2...

• KB 2147 - Unable to update rpm

  Affected Release 3.0 Document Status WARNING Environment iDB®3.0 All Platforms Categories Cluster Configuration   ISSUE User is trying to update rpm and gets the following error message. Error ID 2147...

• KB 2150 - Failed to add cache pattern

  Affected Release 3.0 Document Status BUG Environment iDB®3.0 All Platforms Categories Cluster Settings   ISSUE User gets the following error code while trying to add a cache pattern to a cluster. Erro...